KaiCalls is an AI receptionist that answers every call to your clinic on the first ring, 24/7 — even when your team's hands are full of a patient — qualifies whether it sounds urgent, books the visit, and texts your team the handoff, for $69.99/month. A worried pet owner who hits voicemail doesn't wait around. She panics and calls the next clinic on the list. You never even find out she called.
It's 9:40am. The lobby has three dogs and a cat carrier, your tech is on hold with the lab, and a vet is mid-exam with a struggling patient. The front desk phone rings a third time — nobody's hands are free to answer it. On the other end is a first-time owner whose cat hasn't eaten in two days. She gets voicemail, hangs up, and dials the clinic three blocks over. You never see that call. No missed-call slip, no name, no callback — just a patient, and the years of visits behind them, gone to someone else.
The same thing happens after you close, when an owner decides at 9pm that the limping they noticed after the walk can't wait until Monday, and on weekends and holidays when your team is finally off.
of small-business calls get answered live. Another 37.8% hit voicemail, 24.3% get nothing at all.
411 Locals, 2024 (85 businesses tested — small sample, but it matches what a busy front desk already knows)of callers who hit voicemail hang up without leaving a message — no name, no callback number.
Hiya, State of the Callof consumers won't answer a call back from a number they don't recognize, so calling that owner back rarely works.
TransUnion/Toluna, Aug 2024of consumers prefer calling a local business over any other channel — phone leads convert 10–15x better than web leads.
YouGov 2024 · BIA/KelseyEvery clinic's fee schedule is different, so keep this conservative and illustrative — not a claimed industry average. Say a new-patient exam nets your clinic around $150 on the first visit — a modest number before you count vaccines, diagnostics, or the years of care that typically follow.
| Scenario | Missed new-patient calls / month | First-visit value (illustrative) | Revenue at risk |
|---|---|---|---|
| Conservative | 1 | $150 | $150/mo |
| Realistic for a busy lobby | 4 | $150 each | $600/mo |
Even the conservative line — one missed new patient a month at $150 — covers about 2 months of KaiCalls at $69.99/month. A lobby with three exams running at once is realistically missing more than one call, and that $150 is just the first visit, not the lifetime of checkups and care that patient represents.
Answers on the first ring, 24/7. Even at 2am or when ten lines light up at once — no hold music, no voicemail.
Listens and qualifies. New or returning patient, which pet, what's going on, how urgent — the details your team would have written down.
Books or routes. Routine visits get scheduled on the spot. Anything that sounds like an emergency gets sent straight to your team or your after-hours instructions.
Tells you what happened. A clean summary of every call — caller, pet, reason, what was booked — so nothing falls through the cracks.
Covers the hours you don't. Nights, weekends, holidays, and the stretch when your team is in surgery.
$69.99/month, flat. No new hardware, no app for your team to learn.
Hear KaiCalls answer a worried-owner call and book the visit, the way your front desk would.
Want it done for you? Book a 48-hour install →